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Making a Complaint

We really hope we have done our utmost in assisting you, but if you do wish to register a complaint, you can contact us via telephone, post or email:

By post: Clear F S Ltd  1st Floor Ashley House 58 – 60 Ashley Road Hampton Middlesex TW12 2HU

Telephone: 020 8941 5535 Email:

A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at or by contacting them on 0800 023 4567.

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