Making a Complaint
We really hope we have done our utmost in assisting you, but if you do wish to register a complaint, you can contact us via telephone, post or email:
By post: Clear F S Ltd • 1st Floor • Ashley House • 58 – 60 Ashley Road • Hampton • Middlesex • TW12 2HU
Telephone: 020 8941 5535 • Email:
A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4567.