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Privacy Notice

Head Office: Clear F S Ltd, Ashley House, 58-60 Ashley Road, Hampton, Middlesex, TW12 2HU  Tel: 0208 941 5535

Clear F S Ltd are committed to protecting your privacy when dealing with your personal information as data controller. This Privacy Notice sets out details of the information that we may collect from you and how we may use that information. This Privacy Policy covers any personal products or service you have with us.

Clear F S Ltd is duty bound to comply with all legal and regulatory obligations as stated in our Data Protection, Anti-Money Laundering and Terms of Business Policies.

At Clear F S Ltd we will only collect information in line with relevant laws and regulations. We collect information from you in the form of our fact finding procedure as documented in our Treating Customer Fairly Policy. Information collated may relate to any of our services you apply for, currently hold, or have held in the past.

You may also choose to provide us with health data if you wish us to interact with you in a particular way. In certain circumstances, we may share your personal data with a third party.

Due diligence regulations and anti-money laundering checks established by the Financial Conduct Authority stipulate that we must collate your personal information by completing forms and management systems, through personal documentation relating to your identity and life style (information that you have provided) or by communicating with you, whether face to face, by phone or email. Clear F S Ltd are unable to provide you with mortgaging services without your personal information.

Where we are requested by law enforcement to help investigate or prevent crime or terrorism, and to meet our legal obligations in this area, we share personal information with law enforcement agencies and other organisations.

Where you provide personal information to us about other individuals (for example, directors of your company, shareholders, family members) we will also be data controller of their personal information. You should refer them to this notice before supplying us with their data on their behalf.

You are responsible for ensuring the information provided to Clear F S Ltd is accurate and up to date. You must inform us of any changes to your personal circumstances as soon as possible.

You have the right to access or withdraw the information that we hold about you at any time. You may withdraw your consent at any time without detriment. Notification must be received in writing so that we may act upon your request as soon as possible.

From time to time we may need to make changes our policies and procedures, for example, as the result of changes to law, technologies, or other developments.

V9 01/2020

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